The written word
Thomas started as an app developer in 2018, but when reMarkable was about to produce the second generation, he began working on embedded programming. The idea was to optimise the entire journey, from the moment the pen is on the tablet until the line appears on the “paper". The aim is for this to move as quickly as possible.
“The reason I chose to work with this is partly based on my own interests. There is something that makes it feel more like paper – where the line doesn’t linger while you’re writing. I really enjoy learning about all the things that cause response latencies. Improve them and make the writing experience even better.”
Instead of a cluster of small lightbulbs, there are real ink particles that merge when the pen touches the surface of reMarkable 2. The result should feel like writing on paper.
“There has been a focus on the world’s thinnest and the world’s fastest, but the most important thing is to make it as close to paper as possible. Paper is hard to beat, since it is infinitely intuitive and has zero latencies. Our goal is to create the same experience. Basically, it seems impossible – but we will never give up trying.”
Thomas says that he has worn out numerous reMarkable pen tips through hours and months of drawing and learning about the latencies.
“Not everything can be measured. Some things have to be experienced and felt. I have really tried to get to know and feel the product to understand its issues.”
An accommodating culture
An internal culture is a very different experience when everyone is working from home. According to Thomas, the culture has always been, and still is very open and accommodating.
“We have grown a lot, but if you speak up, your ideas will always be heard. Everyone has wanted to preserve the culture from day one. The few founders are working to preserve it, and they are really making an effort to maintain what we employees feel is valuable.”
Reality will exceed fantasy
Thomas believes it would take a lot for reMarkable to say that something was impossible. Before abandoning an idea, you must first prove that it is not feasible.
“It’s not enough to say that it has never been done before, and we strive to view everything from the bottom up. Why does it feel impossible? And what can we do about whatever feels that way?”
Just because something does not already exist doesn’t mean it is impossible to create. The teams test, discuss and collaborate across fields to ensure continuous improvement.
“The most motivating aspect is that this is a good place to work, and that you are heard. The culture is amazing – although it was even better before we started working from home. I just hope that the lockdown is finished by summer. If so, I think everyone will be eager to meet up again at the office, and for another epic summer party!”
